FAQ

[vc_section el_class=”team-section-outer faq-section-outer” css=”.vc_custom_1628015852550{padding-top: 0px !important;padding-bottom: 0px !important;background-image: url(https://www.miamisweet.com/wp-content/uploads/2021/08/backgroung-image-row1a.jpg?id=2812) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_row el_class=”team-row-top” css=”.vc_custom_1621908957514{padding-top: 50px !important;padding-bottom: 0px !important;}”][vc_column][vc_column_text el_class=”mb0″]

EVERYTHING YOU WANT TO KNOW ABOUT MIAMI SWEETS

Got Questions? We’ve got answers! Read through these frequently asked questions or contact us and we’ll get back to you right away!

[/vc_column_text][vc_separator color=”custom” border_width=”2″ el_width=”70″ accent_color=”#ffcaca” el_class=”line”][/vc_column][/vc_row][vc_row el_class=”accordion-row” css=”.vc_custom_1622047847839{padding-top: 0px !important;padding-bottom: 60px !important;}”][vc_column][vc_tta_accordion active_section=”2″ el_class=”the-accordion”][vc_tta_section title=”WHAT PAYMENTS DO YOU ACCEPT?” tab_id=”1621986050487-88a26f5e-952e”][vc_column_text el_class=”mb0″]We accept all major credit cards, Apple Pay & Google Pay. We do not accept cash.[/vc_column_text][/vc_tta_section][vc_tta_section title=”EEK- HELP! I PURCHASED TICKETS FOR THE WRONG DATE” tab_id=”1621986379199-66d3fdce-6bef”][vc_column_text el_class=”mb0″]Visit ShowClix customer support by calling 1-888-850-8718. They can assist with your ticket exchange request. Note – Same day ticket exchanges are not available.[/vc_column_text][/vc_tta_section][vc_tta_section title=”WHAT IS YOUR RETURN POLICY?” tab_id=”1621986378725-e5375475-7e8d”][vc_column_text el_class=”mb0″]All tickets are non-refundable. You may exchange your tickets for another date while available via ShowClix customer service – see above! [/vc_column_text][/vc_tta_section][vc_tta_section title=”WHAT DOES MY TICKET INCLUDE?” tab_id=”1621986378160-b55d797a-4a05″][vc_column_text el_class=”mb0″]Your ticket will grant you one-time access to our interactive experience where you will find over 12 unique environments and experiences, multiple fun photo ops, lots of yummy candy samples, play in our Pineapple Pit and go shopping in our exclusive gift shoppe and candy store. [/vc_column_text][/vc_tta_section][vc_tta_section title=”GROUP TICKETS” tab_id=”1621986377505-456bf827-8f5c”][vc_column_text el_class=”mb0″]Miami Sweet is the perfect location for your special event, celebration, team-building excursion or private party. Group packages can be purchased on our website. We also offer time-slot buyout where you can purchase tickets for 35 guests for a private experience.[/vc_column_text][/vc_tta_section][vc_tta_section title=”DO YOU OFFER VIP EXPERIENCES?” tab_id=”1621986376784-2a3a3668-1a73″][vc_column_text el_class=”mb0″]Coming soon …[/vc_column_text][/vc_tta_section][vc_tta_section title=”PHOTOS” tab_id=”1621986375878-d5bbc0e1-45f0″][vc_column_text el_class=”mb0″]Our Candy Crew will gladly assist you with family photos and group shots. [/vc_column_text][/vc_tta_section][vc_tta_section title=”WHAT TIME DO I ARRIVE?” tab_id=”1621986374752-88cbdb44-1ad5″][vc_column_text el_class=”mb0″]Please arrive 15 minutes early to ensure entry at your purchased time slot. Any guests arriving less than 15 minutes prior or late will have to wait beyond their scheduled timeslot for re-entry.
Final entry is at 8:30pm. Guests will not be admitted after this time.
[/vc_column_text][/vc_tta_section][vc_tta_section title=”HOW LONG IS IT?” tab_id=”1627949369826-198d4014-7245″][vc_column_text el_class=”mb0″]Your adventure through Miami Sweet lasts about an hour. You are welcome to shop in our gift shoppe afterwards.[/vc_column_text][/vc_tta_section][vc_tta_section title=”PET POLICY” tab_id=”1627949413156-fd8ff368-16de”][vc_column_text el_class=”mb0″]Service animals are the only exception and must be on a leash.
[/vc_column_text][/vc_tta_section][vc_tta_section title=”WHAT SHOULD I BRING?” tab_id=”1627949455062-87a2b2d4-88f6″][vc_column_text el_class=”mb0″]Bring your tickets and be ready for a Sweet experience!![/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][/vc_section][vc_row css=”.vc_custom_1628015881677{background-image: url(https://www.miamisweet.com/wp-content/uploads/2021/08/Pattern2.jpg?id=2808) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_id=”bottomBar” el_class=”bottom-bar”][vc_column][/vc_column][/vc_row][vc_row disable_element=”yes” css=”.vc_custom_1627949648832{background-image: url(https://www.miamisweet.com/wp-content/uploads/2021/05/contact-bottom-cta-plax.jpg?id=2501) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”add-parallax blog-plax bottom-cta”][vc_column][vc_column_text el_class=”mb0″]

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